Was on the phone with Comcast for an hour trying to resolve internet connectivity issues.
Three years ago, I was a tech support guy answering phone calls from American customers for SBC Yahoo DSL. Today, I'm sitting in Detroit talking to Candice from Comcast. Feels good! Not that I ever considered working in call centers demeaning, but for the kind of person I was, I struggled with a few things:
1. My ureter had to wait for the call queue to diminish.
2. I had to rush down to cafeteria, wait in queue, gulp my food, and walk back to call floor within thirty minutes. Felt like a junior artiste in the video of the Pink Floyd song "We don't need no education".
3. Social life after call center became like actress Simran's career after marriage.
Whenever I'm pissed about my current job, I think about my life in the call center, and I find a lot to be thankful for!